Terms of Service

Last updated: July 27, 2026

This website is operated by Parts depot under the store name Parts Depot. Throughout the site, the terms “we,” “us,” and “our” refer to Parts Depot.

By visiting our website, browsing our products, creating an account, placing an order, submitting a parts request, or using any portion of our online store, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access our website, purchase from our store, or use our services.

Our online store is hosted on BigCommerce, which provides the e-commerce platform that allows us to display and sell our products and services.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to use this website and make purchases under the laws that apply in your location.

You agree not to use our website, products, services, or content for any unlawful, fraudulent, abusive, deceptive, or unauthorized purpose.

You must not upload, transmit, distribute, or introduce viruses, malware, harmful code, or any technology intended to damage, interrupt, access, or interfere with our website, services, payment systems, or business operations.

Any violation of these Terms may result in order cancellation, restriction of access, suspension of service, or termination of your account.

2. General Conditions

We reserve the right to refuse service, cancel an order, limit quantities, or restrict access to anyone for any lawful reason and at any time.

You agree not to copy, duplicate, reproduce, sell, resell, exploit, scrape, or misuse any portion of our website, services, product listings, photographs, descriptions, pricing information, branding, or content without our prior written permission.

Headings used in these Terms are included for convenience only and do not limit or affect the meaning of these Terms.

3. Website Information

We make reasonable efforts to provide accurate and updated information on our website. However, we do not guarantee that all information, product descriptions, pricing, availability, compatibility details, interchange information, photographs, or other content will always be complete, current, or error-free.

Information on this website is provided for general shopping and reference purposes.

Customers are responsible for confirming that the part they purchase is correct for their vehicle, application, trim level, engine, drivetrain, production date, part number, interchange number, connector style, programming requirements, and specific repair needs before placing an order.

Customers should contact Parts Depot before ordering whenever they are uncertain about compatibility.

4. Products and Availability

Parts Depot sells used OEM auto parts, recycled automotive components, remanufactured parts where specifically identified, and other related products.

Because many of our products are used, recycled, salvaged, previously installed, removed from donor vehicles, or stored in automotive recycling facilities, cosmetic wear may be present.

Product availability may be limited and may change without notice. We reserve the right to update, remove, substitute, or discontinue any product at any time.

Some products may be supplied or shipped by one of our trusted automotive recycling, salvage yard, warehouse, distribution, or fulfillment partners.

We may limit quantities, cancel orders, or refuse sales when an item:

• Is unavailable

• Is incorrectly listed

• Contains incorrect pricing

• Contains incorrect compatibility information

• Does not pass inspection

• Is damaged before shipment

• Cannot be shipped to the requested location

• Is suspected to involve fraud or unauthorized payment activity

Product photographs are provided to help customers evaluate an item. However, lighting, screen settings, part condition, production variations, angle, packaging, inventory changes, and differences between stock photographs and actual inventory may affect how a product appears online.

Unless the listing specifically states that the photographed item is the exact item being shipped, photographs may be representative of the product type rather than the exact individual part.

5. Used Auto Parts Disclaimer

All used auto parts are sold based on the information available at the time of listing.

Used parts may show signs of:

• Normal wear

• Previous installation

• Handling

• Storage

• Dirt or surface residue

• Scratches

• Fading

• Minor corrosion

• Cosmetic imperfections

• Removal from a donor vehicle

Unless clearly stated otherwise, parts may not include accessories, hardware, clips, bolts, brackets, modules, sensors, wiring, trim pieces, bulbs, mounting materials, programming, installation materials, or additional components that are not specifically shown or described in the listing.

Mileage shown in a listing, when available, generally refers to the mileage of the donor vehicle and may not represent the exact amount of use experienced by the individual component.

Some parts may require professional:

• Installation

• Inspection

• Cleaning

• Calibration

• Programming

• Coding

• Initialization

• Relearning

• Fluid replacement

• Software updates

• Component matching

• Diagnostic testing

The customer is responsible for confirming all installation, compatibility, programming, and calibration requirements before purchasing and installing a part.

6. Pricing and Service Changes

Prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any portion of the website, products, services, pricing, promotions, discounts, shipping options, or product availability at any time without notice.

We are not liable to any customer or third party for changes involving pricing, product availability, website access, discontinued products, promotions, service interruptions, or temporary website outages.

7. Orders and Customer Information

When placing an order, you agree to provide accurate, complete, and current information, including your:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Vehicle information

• Payment information

We may contact you using the email address or telephone number provided at checkout if there is an issue involving your order, payment, delivery address, product availability, compatibility, freight delivery, or shipment.

We reserve the right to cancel, hold, verify, or refuse any order when:

• Information is inaccurate or incomplete

• The billing or shipping information cannot be verified

• The order appears suspicious

• The payment appears unauthorized

• Fraud is suspected

• The product is unavailable

• Compatibility cannot be reasonably confirmed

• Additional shipping charges are required

• The item cannot be shipped safely or legally

Orders are not considered accepted until payment has been approved and the order has been reviewed by Parts Depot.

8. Payments

Payments are processed through third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method and that the information provided is accurate.

We do not guarantee that a transaction has been accepted until payment is approved and the order is reviewed.

If a payment is declined, disputed, reversed, charged back, reported as unauthorized, or flagged as suspicious, we may:

• Cancel the order

• Place the order on hold

• Request identification

• Request payment verification

• Request additional billing information

• Contact the cardholder

• Refuse future transactions

Parts Depot reserves the right to use fraud-prevention and identity-verification services when reviewing an order.

9. Shipping

Shipping terms, delivery estimates, freight requirements, and related conditions are explained in our Shipping Policy.

Delivery dates and transit times are estimates and are not guaranteed unless expressly stated in writing.

Delivery may be affected by:

• Carrier delays

• Weather

• Natural disasters

• Incorrect addresses

• Holidays

• Freight availability

• Remote locations

• Customs processing

• Transportation disruptions

• Supplier delays

• Events outside our reasonable control

Customers are responsible for providing a correct and complete shipping address at checkout.

Certain large or heavy parts may require delivery to a commercial address with a loading dock or forklift. Additional fees may apply for residential delivery, liftgate service, re-delivery, storage, address corrections, missed appointments, or limited-access locations.

The customer is responsible for inspecting shipments promptly and reporting visible shipping damage according to the procedures contained in our Shipping Policy and Return & Refund Policy.

10. Returns, Refunds, and Cancellations

Returns, refunds, cancellations, damaged products, defective products, incorrect orders, rejected freight, restocking fees, and return-shipping responsibilities are governed by our Return & Refund Policy.

All return requests must be reviewed and approved before an item is shipped back.

Customers must not return an item without receiving return authorization and return instructions from Parts Depot.

Unauthorized returns may be:

• Refused

• Delayed

• Returned to the customer

• Subject to restocking fees

• Subject to shipping or handling charges

Refunds, when approved, apply to the purchase price of the part only unless otherwise required by law or expressly approved by Parts Depot in writing.

Parts Depot does not reimburse labor, installation, diagnostics, towing, programming, calibration, rental vehicles, storage fees, lost wages, lost revenue, vehicle downtime, or other related expenses.

Parts that have been installed, disassembled, modified, opened, programmed, damaged, altered, or returned incomplete may not qualify for a refund.

11. Warranty

Any warranty provided with a product is subject to the specific warranty terms stated in the product listing or our Warranty Policy.

Unless otherwise stated in writing, warranty coverage applies to the purchased part only.

Warranty coverage does not include:

• Labor

• Installation

• Diagnostics

• Programming

• Calibration

• Towing

• Fluids

• Seals

• Gaskets

• Filters

• Rental vehicles

• Lost income

• Vehicle downtime

• Incidental expenses

• Consequential damages

Warranty claims may require documentation such as photographs, diagnostic reports, installation invoices, technician findings, error codes, vehicle information, and proof of professional installation.

Improper installation, overheating, lack of lubrication, contamination, misuse, modification, racing, commercial abuse, incorrect programming, or failure to follow manufacturer procedures may void warranty coverage.

12. Third-Party Suppliers, Tools, and Links

Our website may provide access to third-party tools, suppliers, automotive recycling facilities, fulfillment partners, payment platforms, shipping providers, applications, analytics services, or external websites that we do not own or control.

We are not responsible for the content, policies, accuracy, availability, security, or practices of any third-party website, platform, supplier, carrier, or service provider.

Your use of third-party services is at your own discretion and may be subject to separate terms and policies.

Parts Depot may rely on third-party automotive recycling facilities and fulfillment partners to confirm inventory, prepare orders, and ship products directly to customers.

13. User Comments, Reviews, and Submissions

If you submit reviews, comments, photographs, videos, messages, suggestions, feedback, vehicle information, or other content to us, you agree that we may use, display, edit, publish, reproduce, or share that content for customer service, business, marketing, fraud-prevention, training, or operational purposes where permitted by law.

You agree not to submit content that is:

• False

• Misleading

• Unlawful

• Abusive

• Threatening

• Defamatory

• Obscene

• Harmful

• Infringing

• Fraudulent

• Spam

• Intended to interfere with our website or services

We may remove, edit, or decline to publish user-submitted content at our discretion.

14. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, submitting a parts request, or placing an order, you acknowledge that your personal information may be collected, used, processed, stored, and shared as described in our Privacy Policy.

We may share information with payment processors, shipping carriers, fraud-prevention providers, service providers, suppliers, and fulfillment partners when reasonably necessary to process or deliver an order.

15. Errors, Inaccuracies, and Omissions

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions involving:

• Product descriptions

• Part numbers

• Interchange numbers

• Vehicle compatibility

• Pricing

• Inventory

• Shipping charges

• Delivery estimates

• Product condition

• Mileage

• Promotions

• Warranty information

• Photographs

We reserve the right to correct errors, update information, modify listings, cancel orders, or change product details at any time without prior notice, including after an order has been submitted.

If an order is affected by an error, we may contact the customer to:

• Confirm corrected information

• Offer an alternative product

• Request an additional payment

• Issue a partial refund

• Cancel and refund the order

16. Prohibited Uses

You may not use our website or services:

• For any unlawful, fraudulent, deceptive, or unauthorized purpose

• To violate any local, state, federal, or international law

• To infringe upon our intellectual property rights or the rights of others

• To submit false, misleading, or inaccurate information

• To upload or transmit viruses, malware, or harmful code

• To collect, scrape, track, copy, or misuse personal or business information

• To interfere with website security, checkout, payment processing, or platform functionality

• To impersonate another person or misrepresent your identity

• To harass, abuse, threaten, defame, or harm another person or business

• To conduct fraudulent chargebacks or payment disputes

• To use automated systems, bots, crawlers, or scraping tools without permission

• To copy our catalog, listings, pricing, photographs, or product data for resale or republication

We reserve the right to suspend or terminate access to our website and services for any prohibited use.

17. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise in writing.

We do not guarantee that the website will always be uninterrupted, secure, timely, accurate, complete, or error-free.

We do not guarantee that:

• A used part will appear new

• Every cosmetic flaw will be visible in photographs

• Every compatibility issue can be identified before purchase

• A part will include components that are not shown or described

• A product will meet every customer expectation

• Installation or programming will be successful

• A product will correct a vehicle problem that has been incorrectly diagnosed

To the fullest extent permitted by law, we disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

18. Limitation of Liability

To the fullest extent permitted by law, Parts Depot, and their owners, employees, contractors, suppliers, automotive recycling partners, service providers, affiliates, and representatives will not be liable for indirect, incidental, special, punitive, consequential, or similar damages arising from your use of our website, services, or products.

This includes, without limitation:

• Lost profits

• Lost revenue

• Lost savings

• Loss of data

• Vehicle downtime

• Diagnostic costs

• Labor charges

• Installation costs

• Programming costs

• Calibration costs

• Towing expenses

• Storage fees

• Rental vehicle costs

• Replacement costs

• Damage caused by improper installation

• Other related expenses

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Parts Depot, and their owners, employees, contractors, suppliers, automotive recycling partners, service providers, affiliates, and representatives from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys’ fees, arising from:

• Your breach of these Terms

• Your misuse of the website

• Your misuse or improper installation of a product

• Your violation of applicable law

• Your infringement of another party’s rights

• False information submitted during an order or payment transaction

20. Severability

If any portion of these Terms is found to be unlawful, void, invalid, or unenforceable, that portion will be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

21. Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our website at any time.

We may suspend or terminate access to our website or services if we reasonably believe that you have:

• Violated these Terms

• Engaged in fraudulent activity

• Abused our return or payment systems

• Threatened our employees or partners

• Interfered with our website

• Engaged in activity that may harm our business, customers, payment providers, suppliers, or service providers

Any obligations or liabilities incurred before termination will survive termination where applicable.

22. Entire Agreement

These Terms of Service, together with all policies posted on our website, including our Shipping Policy, Return & Refund Policy, Warranty Policy, and Privacy Policy, represent the entire agreement between you and Parts Depot regarding your use of our website and services.

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

23. Governing Law

These Terms of Service and any separate agreements involving our products or services shall be governed by and interpreted according to the laws of the State of Florida, United States, without regard to conflict-of-law principles.

24. Changes to These Terms

We may update, revise, or replace these Terms of Service at any time by posting an updated version on this page.

The “Last updated” date at the beginning of this page will indicate when the most recent changes became effective.

It is your responsibility to review this page periodically.

Continued use of our website after updated Terms are posted means that you accept the revised Terms.

Contact Information

Parts Depot

Operated by: Parts Depot

Phone: 561-231-0439

Email: lukeswpb@gmail.com

Address: 3708 e industrial way rivera beach fl 33404

Office hours: 9:00 AM to 5:00 PM, Monday through Friday

Website: https://partsdepot.store